Reducing Patient Anxiety in Healthcare
The purpose of this course is to provide healthcare professionals with a brief overview of patient anxiety, its known physiological factors, its contributing factors, and strategies and nursing considerations that healthcare professionals can adopt to reduce the detrimental effects of this condition and ensure optimal health outcomes.
- Contact hours
- 3
- Estimated time
- 56 minutes
- Last reviewed
- —
Free
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- Post-test optional · 70% to pass · unlimited retakes
About this course
Anxiety, in general, refers to a multifaceted emotional state characterized by feelings of unease, worry, and apprehension, often accompanied by physiological manifestations such as increased heart rate, sweating, and restlessness. While it is a common human experience, it becomes clinically significant when it interferes with daily functioning. This course defines patient anxiety, its known physiological factors, and its contributing factors. This course also highlights specific strategies and nursing considerations that healthcare professionals can adopt to reduce the detrimental effects of this condition and ensure optimal health outcomes.
Learning objectives
- Define anxiety and its emotional and physiological responses.
- Recognize factors that increase patient anxiety in healthcare.
- Understand how patient anxiety can cause barriers to healthcare.
- Identify strategies to reduce patient anxiety.
- Review nursing considerations when caring for a patient with anxiety.
Course outline
14 sections · finish in any order across devices
- 1
Introduction
Anxiety, in general, refers to a multifaceted emotional state characterized by feelings of unease, worry, and apprehension, often accompanied by physiological manifestations such as increased heart rate, sweating, and restlessness. While it is a common human experience, it becomes clinically signifi
4 min
- 2
Define Anxiety
In medical terms, anxiety is a complex emotional and physiological response involving the interaction of various brain regions, neurotransmitters, and hormonal systems. At its core, anxiety involves the intricate interplay of neurotransmitters such as serotonin, norepinephrine, and gamma-aminobutyri
4 min
- 3
Lack of Communication of Plan for Care
A lack of communication in the plan for patient care to the patient is a significant contributor to heightened patient anxiety in several ways. The absence of a clear and comprehensible communication channel results in a lack of clarity for patients. Without a concise and transparent understanding o
4 min
- 4
Lack of Understating Medical Terminology
The specialized nature of medical terminology creates an unfamiliar jargon for patients, hindering patients' grasp of their medical conditions. This, in turn, creates a significant communication barrier between healthcare providers and patients. Not only are patients confused, but they are unable to
4 min
- 5
Speaking Foreign Languages
When patients communicate in a language a healthcare professional does not understand fluently, it hampers the transmission of vital medical information. This impedes accurate diagnosis, appropriate treatment, and a comprehensive understanding of the patient's medical history, symptoms, and concerns
4 min
- 6
Unfamiliar Surroundings
Being in an unfamiliar environment can evoke feelings of isolation, fear, and anxiety for several reasons. Typically, it starts with disorientation as hospitals, clinics, or medical facilities can be complex, maze-like environments for individuals not accustomed to them. This lack of familiarity may
4 min
- 7
Having to Rely on Strangers for Care
The need to depend on strangers for care can lead to a sense of vulnerability because it requires entrusting one's well-being to someone with whom there is no prior relationship. This can be unsettling and emotionally distressing. Additionally, the absence of familiarity with caregivers can hinder e
4 min
- 8
Concerns for Costs
The financial burden related to healthcare expenses can greatly heighten patient anxiety. Not only is there uncertainty associated with the total costs involved, but there is also the fear of not being able to afford the necessary medical care. This anxiety can be particularly pronounced in situatio
4 min
- 9
Being Alone or Away from Family
Family members often play a pivotal role in providing emotional support, empathy, and a sense of security. When individuals are alone or away from their family, they no longer feel the safety of that support network and experience a loss of security. In periods of vulnerability, this absence can int
4 min
- 10
Losing Employment
The loss of employment often brings about financial uncertainty, which can significantly contribute to heightened anxiety. Individuals may worry about their ability to afford healthcare, especially if their insurance coverage is tied to their employment. The fear of not being able to cover medical e
4 min
- 11
How Patient Anxiety Causes Barriers to Healthcare
Patient anxiety can create significant barriers to healthcare. Most concerning is how it manifests in fears so distressing that individuals either delay or completely avoid seeking medical attention, even going into a state of denial about their health conditions. However, this avoidance can result
4 min
- 12
How to Reduce Patient Anxiety
While treatment approaches like those for treating general anxiety are available for reducing patient anxiety, there are also several strategies healthcare professionals can adopt to reduce patient anxiety without solely relying on pharmacological interventions or psychotherapy. These strategies add
4 min
- 13
Nursing Considerations
When addressing patient anxiety, nurses should adopt a multifaceted approach that addresses emotional as well as social concerns. They should prioritize empathetic communication, actively engaging with patients to understand their key concerns and fears and provide clear and compassionate explanatio
4 min
- 14
Conclusion
Patient anxiety is a complex condition. While understanding the neural underpinnings of anxiety aids in comprehending its physiological manifestation, it is critical to understand the external aggravators that can intensify patient anxiety, such as medical uncertainties, complicated jargon, unfamili
4 min
This course satisfies
Requirement summaries come from our state requirement records. Always confirm details with your board before you renew.
References and resources
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- Shamsi, H. A., Almutairi, A. G., Mashrafi, S. A., & Kalbani, T. A. (2020). Implications of Language Barriers for Healthcare: A Systematic Review. Oman Medical Journal, 35(2), e122. https://doi.org/10.5001/omj.2020.40
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- Harris, M. F., Harris, E., & Shortus, T. D. (2010). How do we manage patients who become unemployed? Medical Journal of Australia, 192(2), 98–101. https://doi.org/10.5694/j.1326-5377.2010.tb03429.x
- Ye, J., Shim, R., & Rust, G. (2012). Health Care Avoidance among People with Serious Psychological Distress: Analyses of 2007 Health Information National Trends Survey. Journal of Health Care for the Poor and Underserved, 23(4), 1620. https://doi.org/10.1353/hpu.2012.0189
- Waumans, R. C., Muntingh, A. D. T., Draisma, S., Huijbregts, K. M., van Balkom, A. J. L. M., & Batelaan, N. M. (2022). Barriers and facilitators for treatment-seeking in adults with a depressive or anxiety disorder in a Western-European health care setting: a qualitative study. BMC Psychiatry, 22(1). https://doi.org/10.1186/s12888-022-03806-5
- Legg, A. M., Andrews, S. E., Huynh, H., Ghane, A., Tabuenca, A., & Sweeny, K. (2015). Patients' anxiety and hope: Predictors and adherence intentions in an acute care context. Health Expectations : An International Journal of Public Participation in Health Care and Health Policy, 18(6), 3034-3043. https://doi.org/10.1111/hex.12288
- Stubbe, D. E. (2016). Alleviating Anxiety: Optimizing Communication with the Anxious Patient. Focus: Journal of Lifelong Learning in Psychiatry, 15(2), 182-184. https://doi.org/10.1176/appi.focus.20170001
- Weisfeld, C. C., Turner, J. A., Dunleavy, K., Ko, A., Bowen, J. I., Roelk, B., Eissa, R., Benfield, E., & Robertson, K. (2021). Dealing with Anxious Patients: A Systematic Review of the Literature on Nonpharmaceutical Interventions to Reduce Anxiety in Patients Undergoing Medical or Dental Procedures. The Journal of Alternative and Complementary Medicine, 27(9), 717–726. https://doi.org/10.1089/acm.2020.0504
- Hardavella, G., Aamli-Gaagnat, A., Frille, A., Saad, N., Niculescu, A., & Powell, P. (2017). Top tips to deal with challenging situations: Doctor–patient interactions. Breathe, 13(2), 129-135. https://doi.org/10.1183/20734735.006616
- Yamamoto-Mitani, N., Noguchi-Watanabe, M., & Fukahori, H. (2016). Caring for Clients and Families with Anxiety: Home Care Nurses’ Practice Narratives. Global Qualitative Nursing Research, 3. https://doi.org/10.1177/2333393616665503
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